Chuck Orrico, Executive Vice President at DYOPATH
The first step in outsourcing your IT successfully is making sure your managed service provider (MSP) can match your organization’s needs. In my last blog, I discussed why the market is moving toward IT outsourcing. In today’s blog, I’m answering the top seven questions business leaders ask about DYOPATH’S IT outsourcing services.
- Why would I need IT outsourcing services?
Our services are an ideal fit for organizations that have insufficient technology expertise or lack qualified talent. Out-of-control IT support costs are another sign your IT isn’t aligned with your needs. A planned M&A or carve-out activity may also require outsourcing IT support to addresses any new challenges and ensure your IT evolves with the organization.
- How does an IT outsourcing initial engagement work?
Our business-first approach starts with a thorough assessment to address what’s working and what’s not in your organization’s IT. This positions your outsourced services to add maximum value to the organization and become a strategic partner for the organization, resulting in greater efficiency across service and productivity levels.
- What is the difference between managed services and IT outsourcing?
Organizations with complex infrastructure environments or custom-built applications typically need IT outsourcing to address their missing skillsets and resources remotely. Managed services tend to compliment IT outsourcing services with 24/7 remote monitoring and strategic management as part of the client’s team.
- Will IT outsourcing services replace my entire IT department?
Each client’s situation is unique. Oftentimes, DYOPATH will play a strategic role in an organization’s IT while leaving the day-to-day tasks to the existing IT teams. However, we can also handle an entirely outsourced solution. Everything we provide is tailored to meet the individual needs of each client.
- What will my total cost of ownership and ROI benefits be?
DYOPATH’S IT outsourcing services are a cost-effective way to enhance your IT team. Our clients typically report 20% or more improvement in productivity. Outsourcing reduces risks, costs, and complexity while increasing efficiency and, as a result, your innovation potential.
- What examples do you have for the benefits of IT outsourcing?
In one real-world example, a large energy client was able to reduce its IT manpower by 48%, resulting in tremendous cost savings for the organization, while increasing overall customer satisfaction by 64%. In another example, a 100% IT outsourcing solution we provided to a large international construction company achieved savings of $1.5 million in the first year.
- Are DYOPATH’S IT outsourcing services right for my organization?
We can provide whatever IT support you need. DYOPATH’S team of specialists will partner with your organization to identify what solutions best meets your requirements.
You likely have other questions about whether IT outsourcing addresses your organization’s unique challenges. The experts at DYOPATH are ready to answer them. Reach out to us today to schedule a meeting and discuss the next step.
Thank you for taking the time to read this blog. As part of our “IT Outsourcing as a Competitive Advantage” campaign, we’re educating business leaders on viewing outsourcing as the solution to complex IT problems. I have one remaining blog for this campaign, in which I’ll discuss the top IT outsourcing considerations.
Learn more about DYOPATH and our diverse, cloud-based services by visiting our website.
Chuck Orrico, Executive Vice President
About the author: Chuck Orrico is a co-founder of DYOPATH, a board member, and serves as the company’s Executive Vice President (EVP). He is responsible for leading strategic growth initiatives across sales and marketing. Orrico has more than 35 years of experience helping clients develop business solutions through IT strategic planning, information management, and technology investment.