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BHP Technologies
by
astoundz
|
May 29, 2020
Business Continuity and Disaster Recovery Plans
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What's the size of your IT Support team?
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How many users are the team responsible for?
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How many calls does the team get a month?
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Do you know your First Call Close Rate?
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What's the average salary across your user base?
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What's the average salary within the IT team?
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Last one! What does the IT team budget for other things like hardware, software, and vendors?
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