Field Services Technician
At DYOPATH, we believe that work should be more than just a job – it should be a passion. As a dynamic, forward-thinking Managed Service Provider (MSP), we are dedicated to empowering organizations with reliable and innovative IT solutions. Guided by our core values of accountability, excellence, and exceptional customer service, we cultivate a culture of creativity, passion, and bold communication. Our team is driven by a shared commitment to sustainability and delivering meaningful results that help our clients thrive.
Join Our Team at DYOPATH as a Field Services Technician!
We're thrilled to have been recognized as a “Great Place to Work” for four consecutive years! What's our secret? It's our incredible team. Our culture thrives on collaboration, innovation, and mutual respect.
At DYOPATH, we believe:
- You deserve to grow and feel empowered in your role.
- A fun, diverse environment allows you to bring your authentic self to work every day.
- Maintaining a healthy work-life balance is essential to our positive culture.
We can’t wait for you to join us and contribute your creativity, passion, and entrepreneurial spirit at DYOPATH! We are currently hiring an onsite Field Service Technician to cover the Chicago and Illinois suburbs area.
Position Details:
- Location: Chicago and suburbs area
- Pay: $22/hour
- Shift: 7:30 AM - 4:00 PM, Monday - Friday
Job Description:
As a Field Service Technician, you will be the hero our clients rely on for exceptional technical support. You'll assist them by phone, email, and onsite visits to 12 different school districts, ensuring their tech runs smoothly.
Responsibilities:
- Manage daily tech functions (network, email, software systems)
- Support macOS, Windows, iOS devices, Google Console, VMware
- Knowledge of Workgroup Manager, Open Directory, Active Directory
- Install and troubleshoot computers, servers, peripherals, interactive teaching tools
- Repair/replace non-functioning equipment
- Create/update computer images
- Maintain/upgrade networking equipment
- Install/support software and updates
- Ensure software license compliance
- Support telephone system issues
- Maintain physical security and inventory of computer assets
- Perform other duties as assigned
Skills and Certifications:
- 2+ years in hardware/software installation and maintenance
- Software deployment via Network/Server/MDM
- Effective communication skills
- Associate's or bachelor’s degree in Computer Technology or 2+ years work-related experience
- Must have reliable transportation as this position requires travel from site to site
Benefits:
At DYOPATH, we take pride in offering top-notch benefits that have earned us the “Great Place to Work” certification! Here’s what you can expect:
- Medical, Dental, and Vision benefits
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k) Retirement Savings Plan with company match
- Paid Time Off
- Paid Holidays
- Ongoing Learning and Development Opportunities
- Pet Insurance Plans
- See our website for more information about our benefits www.dyopath.com
Join Our Team!
If you are ready to take your career to the next level and contribute to a team that values both purpose and success, we want to hear from you! Apply today to be part of DYOPATH, where your skills and passion can make a difference.
Equal Opportunity Employer
DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at www.dyopath.com. The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
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