DYOPATH helps PE firms cut waste and align IT spend with business growth through consumption-based pricing, quarterly reviews and AI governance.
The Old World of MSPs
Managed Service Providers (MSPs) have long operated on a simple model: sign a multi-year contract, pay a flat monthly fee based on users or devices and assume IT is covered. For decades, that approach worked. But in today’s private equity environment—where value creation strategies demand agility—this “set-and-forget” approach has become a liability.
A portfolio company’s technology needs don’t stand still. As it grows, scales back or pivots, IT requirements change. Yet too many PE firms are stuck paying for services they don’t use, or worse, scrambling when their MSP can’t evolve fast enough. What seemed like a good deal on Day One often looks like waste by Year Two.
Why Static Contracts Fail PE Firms
For a PE firm, IT is directly tied to EBITDA growth, acquisition synergies and cyber resilience. Static MSP contracts cause three problems:
Waste: Paying for unused services or licenses.
Misalignment: IT strategy lags behind business strategy.
Risk Exposure: Old service models don’t adapt to modern cyber threats.
The result? Lost time, wasted money and frustrated management teams.
A Smarter Model: Continuous Optimization
DYOPATH helps PE firms avoid these pitfalls with a different approach, built on consumption-based pricing and quarterly service reviews.
- Consumption-Based Pricing: You only pay for what you use. No more wasted spend if the service isn’t utilized in a given time period.
- Quarterly Optimization Reviews: Every 90 days, we analyze ticket data, look at usage trends and recommend adjustments to rationalize costs and improve performance.
- Technology Roadmaps: Beyond the rearview mirror, we help portfolio companies plot the road ahead, aligning IT services with growth strategy.
The benefit is clear: IT spend finally matches business needs, quarter by quarter.
Enter AI: A Double-Edged Sword
Let’s face it: AI is reshaping IT. Whether you like them or not, you can’t avoid the robots in today’s age. Employees are turning to tools like ChatGPT or Microsoft Copilot® to troubleshoot issues or draft solutions. While this boosts self-service, it also creates risks. Sensitive company data entered into public AI tools becomes vulnerable. And in industries like healthcare or finance, this can mean serious compliance violations.
DYOPATH steps in with AI governance and education by:
- Teaching employees how to leverage AI safely
- Establishing guardrails around what data can be shared
- Ensuring compliance with HIPAA, GDPR and other mandates
This balance (harnessing AI without creating new risks) is key to making self-service work in the PE realm.
Why PE Firms Benefit Most
Private equity thrives on efficiency! A smarter MSP model accelerates integration, strengthens governance and builds resilience across your portfolio. Imagine the compounded effect of eliminating IT waste across ten companies. Now pair that with improved security and AI governance. That’s real portfolio-level impact.
The DYOPATH Difference
Where other MSPs stop at “keeping the lights on,” DYOPATH goes further:
- Continuous optimization is a standard practice.
- Governance is layered onto AI and self-service technologies.
- A proactive roadmap is established to grow with the business.
This isn’t IT as usual; it’s IT designed for private equity’s pace.
MSPs = Growth Enablers
MSPs are no longer utilities; they’re growth enablers. By shifting to consumption-based pricing, quarterly optimization and AI governance, DYOPATH ensures IT spend drives outcomes, not waste. For PE firms, that means stronger portfolios, safer companies and faster returns.
Ready to explore how continuous optimization can unlock hidden value in your portfolio? Connect with a DYOPATH expert today!
