With the old phone system all we could do was make calls. With the Cisco Unified Communications platform from DYOPATH we enhanced our phone system functionality, but also gained advanced features that deliver major productivity gains. The organization can now click to call from desktops, integrate voice over our state-of-the-art WLAN, allow for intelligent call routing to the sales/marketing team, create screen pops through our CRM application, and deliver an integrated public safety solution for employees and vendors. It’s an incredibly powerful system, very 21st Century.
