Join DYOPATH as a PC Depot Technician

Are you energized by hands‑on technical work and the satisfaction of keeping devices secure, functional, and ready to support business operations?

DYOPATH is looking for a PC Depot Technician who thrives in fast‑paced environments, enjoys building and configuring workstations, and takes pride in delivering high‑quality technical support.

Why You’ll Love Working Here

Purpose with Passion – Be part of a company where Living Our Values Every Day (L.O.V.E.) drives meaningful work and trusted client partnerships.

Grow & Thrive – DYOPATH invests in your development through training, certifications, skill‑building, and defined career pathways.

Award‑Winning Culture – Work in an environment known for service excellence and strong teamwork.

Fun & Respectful Teamwork – You’ll collaborate with colleagues who celebrate wins, support each other, and work toward shared goals.

Benefits

DYOPATH offers a comprehensive benefits package designed to support your wellbeing and growth, including:

• Medical, dental, and vision coverage
• Life insurance
• 401(k) plan with company match
• “You Pick a Day” paid holiday
• FSA & HSA options
• Pet insurance
• Additional voluntary benefits
• Full benefits overview available at dyopath.com/careers

Role Overview

• Location: On‑site (Oakbrook Terrace, IL)
• Schedule: 1st Shift (9a-5p CST); Monday through Friday
• Pay Rate: $20 per hour

Your Mission as a PC Depot Technician

You will play a key role in imaging, configuring, securing, and maintaining computer workstations and peripheral equipment. You’ll support inventory operations, ensure smooth technology deployment, and help users adopt equipment safely and effectively.

Core Responsibilities

• Configure computer workstations and peripheral devices (routers, printers, etc.).
• Inspect computer hardware (HDD, keyboards, mice, etc.) for proper functionality.
• Install and configure required software applications based on specifications.
• Maintain local networks for reliable performance and uptime.
• Ensure security and privacy across systems, devices, and network configurations.
• Provide user orientation and training on new equipment and software.
• Coordinate upgrades and maintenance schedules to avoid workflow disruptions.
• Diagnose and resolve hardware and software issues, including part replacement and debugging.
• Build, image, and maintain efficient client workstations and network components.
• Maintain accurate records, logs, and maintenance plans.
• Identify equipment shortages and initiate ordering requests.

Additional Responsibilities

• Manage shipping and receiving of depot computer equipment.
• Handle physical and logical hardware inventory using Helix, Teams, and other depot tools.
• Create and maintain Depot Knowledge Base Articles (KBAs) and process documentation.

What You Bring to the Team

Education & Experience

Minimum Requirements

• High school diploma and 2–3 years of experience in PC system support or equivalent training.

Preferred

• Bachelor’s degree in computer science, engineering, or a related field.

Licenses & Certifications

Preferred

• Certifications such as CompTIA A+ or Microsoft Certified IT Professional.

Knowledge, Skills & Abilities

• Proven experience as an IT Technician or in a similar technical role.
• Strong diagnostic and problem‑solving skills.
• Excellent communication and customer‑service abilities.
• Outstanding organizational and time‑management skills.
• Strong understanding of computer systems, hardware, and networks.
• Knowledge of internet security and data privacy best practices.
• Ability to collaborate with technical staff, asset managers, and end users.
• Imaging experience in a depot environment is a plus.

Why This Role Matters

As a PC Depot Technician, you’ll ensure that employees have reliable, secure, and well‑configured technology to do their best work. You’ll be a trusted resource, a problem solver, and a critical part of delivering high‑quality IT services.