DYOPATH Videos

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Welcome to our Houston headquarters! Walk with our receptionist, Lauren on a tour around our office. #DYOPATH

Learn more on www.DYOPATH.com

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DYOPATH'S goal is to position the client’s IT organization to add maximum value to the business and have IT be viewed as a strategic enabler for accomplishing business objectives.​ This overall client engagement model results in a successful business and IT alignment. Resulting in greater productivity and efficiency for the organization. ​#DYOPATH
Learn More: www.DYOPATH.com

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Enjoy a quick overview on how our clients contact the DYOPATH Service Desk.

DYOPATH can help you take your Service Desk to the next level with our 100% US-based team of experts offering Tier I, II and III 24x7x365 services aligned to Information Technology Infrastructure Library (ITIL) best practices. Improve your service levels, enhance performance visibility, increase your support coverage, optimize your support costs, and grow your focus on innovation by outsourcing your service desk to DYOPATH. We are highly experienced and currently support more than 150,000 end-users.

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DYOPATH’S performance-driven approach delivers the most efficient and proactive Service Desk model available. The bottom line is that DYOPATH has the people, skills and certified experience to provide the support your organization needs, empowering you to concentrate on your organization.

Business Impact: Our Service Desk has an immediate impact to your organization. DYOPATH provides a central point of contact for all IT requests, drives a predictable cost model, ensures consistent call handling and eliminates operational distractions for leadership.

Exceptional Customer Service: We deliver a near-perfect 98% customer satisfaction rate based on or client surveys. That’s far above the industry standard of 56%.

VIP Support: DYOPATH provides VIP support to a segment of our client staff. VIP issues and requests are treated as Priority 1.

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In an age of extreme cyber-risk and continual threat, compliance is not enough. We deliver complete, secure management systems and processes which are critical to a truly secure environment.

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In today’s world, where nearly every company is partly or wholly internet-dependent, there is one term that is synonymous with business risk: cyber risk. Check out our latest blog about how Cyberattacks Happen Every 39 Seconds: https://dyopath.com/cyberattacks-happen-every-39-seconds/

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If you are an avid or even occasional newsreader, it’s likely that you have seen an alarming number of headlines lately about unassuming businesses falling victim to hackers. As organizations everywhere sprinted to adapt to COVID-19, they quickly found themselves drowning in a cesspool of cybersecurity risks. Hackers, capitalizing on this new vulnerability, wasted no time in increasing their efforts of attack. Perhaps this has your thoughts churning with anxiety; is it time to step up your organization’s cybersecurity game? To learn more, read our latest blog on The Urgency of Cybersecurity: https://dyopath.com/the-urgency-of-cyber-security/

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When it comes to cybersecurity, one key area where many organizations go wrong is by approaching it from a reactive stance. In doing so, they are essentially just waiting until a cyberthreat happens to respond to it. While reactive measures do have their place in a cybersecurity strategy, wouldn’t you rather implement effective solutions that can not only respond accordingly to attacks but also help to predict and prevent attacks ahead of time, minimizing your organization’s overall risk?
Want to learn more? Check out our latest blog here: https://dyopath.com/reactive-cybersecurity-measures-will-not-protect-you

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Want to learn what it takes to get your Cyber Security Maturity Model Certification (CMMC) for Government Contracts?

Join James Melchor, DYOPATH CTO, for a presentation and collaborative discussion that covers:

What is CMMC?
Controls & Tooling Needed
Next Steps / Gap Assessment

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Want to learn what it takes to get your Cyber Security Maturity Model Certification (CMMC) for Government Contracts?
Keep watching to find our from James Melchor, DYOPATH CTO, for a presentation and collaborative discussion that covers:
- Audit Preparedness
- Compliant Solutions
- Budgetary Planning

Learn more on www.DYOPATH.com

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Want to learn what it takes to get your Cyber Security Maturity Model Certification (CMMC) for Government Contracts?

Join James Melchor, DYOPATH CTO, for a presentation and collaborative discussion that covers:

Business Risk
Competitive Advantage
Investments Needed

Learn More at www.DYOPATH.com

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Do you find yourself or your employees engulfed in managing your organization’s IT instead of focusing on the core mission of your business? A struggle like this can lead to increased risks and costs and drive productivity and operational efficiency into the ground. Join our webinar as we discuss the top four reasons to outsource your IT Service Desk and Network Operations Center (NOC) so that you can get out of the IT business and back to doing what you do best.

Presented by:
James Melchor, CTO
Matt Briggs, Director of New Business Development

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One term is synonymous with business risk: cyber risk. In order to protect your organization and ensure business continuity, cybersecurity must be given priority. Watch our webinar as we discuss the threats that cyber risk poses to your business and everything you need to know about safeguarding your cybersecurity using the building blocks of Managed Security Services.

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Do you hate your on-premises applications for their inefficiency and unreliability? Do you wish that your applications just worked, that data was available anywhere, and that a disaster wouldn’t wipe out your company for good? The cloud can help. Join our webinar as we discuss how migrating to cloud computing makes your infrastructure more efficient, reliable, and better for your organization.

Presented by:   
James Melchor, CTO 
Bill Borbas, Sales Manager

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Join DYOPATH sales manager Bill Borbas and his guest, Omar Sandoval, Director of IT at Naperville Park District, as the two discuss the changes Naperville District has made to their IT.

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Join DYOPATH sales manager Bill Borbas and his guest, DYOPATH Director of New Business Development & Channel Sales, Matt Briggs, as the two discuss how to get gain executive buy in to protect against cyber risk.

Learn more at: www.DYOPATH.com

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Join DYOPATH sales manager Bill Borbas and his guest, DYOPATH Executive Vice President of Sales, Chuck Orrico, as the two discuss how to get started on implementing an Advanced Security Services plan, and much more!

Learn more at: www.DYOPATH.com

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