Roundtable Mini-Series: Next-Gen MSP: The Proactive vs. Reactive Support Debate
November 11 @ 11:30 am - 12:00 pm CST
Join Matt Briggs, DYOPATH Director of New Business Development, for a presentation and collaborative discussion that covers Next-Gen MSP’s you can depend on:
- Service desk and RMM support one another
- DYOPATH will present the disconnect between service desk/NOC
- Discuss how service desk is there to support end users
- NOC is there for escalation and prevent items from becoming incidents
- Why time and material ad hoc, project based, and block of hours support styles are ineffective
- Hidden costs managed service providers aren’t being forward about and hitting you with later
There will be ample time for open discussions, so please come prepared with any questions you may have. See you there!
Click HERE to register for the roundtable today!